Reminder: Once your password has been reset by one of our techs, you will automatically be logged out of your account.

STEP 1: Use the temporary password to log back in. 1:09

STEP 2: Type in the temporary once again then, your new chosen password. 1:21

STEP 3: Key in your new password when the system logs you out. 2:06

STEP 4: Launch Outlook to ensure that changes were saved. 2:11

*Please take note that if you also have your email on your mobile phone, you will also need to update your password.

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